Terms and Conditions
Welcome to HeyPager!
These Terms and Conditions (“Terms”) govern your use of the HeyPager! website located at heypager.com (“Website”) and the services provided by Lycia Creative LTD (“HeyPager!”, “we”, “us”, “our”). By accessing or using the Website or our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access or use the Website or our services.
1. Services
HeyPager! provides website design, development, and maintenance services for businesses. We offer a selection of website templates that clients can choose from. After creating the website, we offer a rental service with monthly or yearly subscription fees.
2. Subscriptions and Cancellation
Clients can cancel their HeyPager! subscription at any time with no cancellation fees. Upon cancellation, the website will be suspended immediately. However, we will store the website data for 30 days. During this period, clients can reactivate their website without any data loss. After 30 days, the website and all its data will be permanently deleted with no possibility of recovery.
3. Website Transfer
Clients have the option to transfer their website out of the HeyPager! system to another hosting or management company. However, a termination fee may apply. This fee is determined by:
- Services used during the subscription period.
- Any marketplace items included in the website.
- The age of the website (generally, fees are higher for recent creations).
We will remove our custom dashboard and any usage restrictions before the transfer. It is important to note that HeyPager! will not transfer the website to a third party. Clients will need to access the WordPress panel and migrate the website themselves.
4. Services Offered
HeyPager! offers a range of website-related services, including:
- Agency-grade website with a choice of templates
- Limitless traffic and disk space
- Daily backups
- Updates and security improvements
- Uptime monitoring
- Technical support for website-related issues
HeyPager! does not offer any kind of SEO or digital marketing services. These services can be bought in marketplace from our partners or clients can work with un related 3rd parties. In the event of disputes with partners or 3rd parties HeyPager! does not have any liabilities. HeyPager! does not provide or guarantee any search engine rank, visibility or traffic.
HeyPager! does not provide or guarantee any scores on Google’s Pagespeed, GTMetrix or other analytics tools. But there can be several different plugins available in the marketplace that can be bought separately to improve these scores.
5. Client Access
HeyPager! is a managed WordPress service. Clients can access the following sections of the dashboard:
- Posts
- Media
- Pages
- Marketplace (for purchasing additional features)
Clients can customize their website using the included Elementor web builder. They can request additional plugins or features through the marketplace or by submitting a support ticket.
6. Intellectual Property
HeyPager! owns the intellectual property rights to the Website and the HeyPager! platform. Clients own the content they upload to their website. All content in the web site must be acquired by legal terms, clients are strictly prohibited to use unlicensed or illegal content on their web site.
7. Disclaimers
HeyPager! disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. HeyPager! does not warrant that the Website or services will be uninterrupted, error-free, or virus-free. However since HeyPager!’s main advantage is being managed, secure and closed system these risks are smaller than a regular, un managed WordPress web site. In the event of dissatisfaction clients can cancel their subscriptions without any reason or notice.
8. Limitation of Liability
HeyPager! shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of the Website or services.
9. Termination
HeyPager! may terminate these Terms or your access to the Website or services at any time, for any reason, with or without notice.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of The United Kingdom.
11. Dispute Resolution
Any dispute arising out of or relating to these Terms will be settled through binding arbitration.
12. Entire Agreement
These Terms constitute the entire agreement between you and HeyPager! regarding your use of the Website and services.
13. Contact Us
If you have any questions about these Terms, please contact us at [email protected]